Reporting a Malfunctioning Reverse Vending Machine

What to Do If You Find a Malfunctioning Reverse Vending Machine at a Return-It Location

Introduction

At Return-It, we strive to provide community members with convenient, efficient recycling through our Reverse Vending Machines. If you encounter a malfunctioning machine at any Return-It location, we appreciate your prompt help in reporting the issue so we can maintain smooth service for everyone.

How to Report a Malfunctioning Reverse Vending Machine

To assist our technical team in resolving the issue quickly, please follow these steps when you find a problem with a Reverse Vending Machine:

1. Note the exact Return-It location where the machine is situated. You can use our

   locations page

   to confirm the address or name of the site.
2. Record the machine number or identifier if it is visible on the unit. This helps us pinpoint which machine needs attention.
3. Describe briefly the nature of the malfunction, such as error messages, jams, or unresponsiveness.
4. Report the issue using the contact details provided at the location or by visiting our website's contact page. Prompt reporting ensures timely repair and minimal disruption.

Why Your Report Matters

Reporting malfunctioning machines helps Return-It maintain efficient recycling services, supporting environmental sustainability and community engagement. By alerting us, you contribute to keeping your neighbourhood clean and convenient for everyone.

Need Further Assistance or Location Information?

For more help or to find the nearest Return-It location with functioning machines, please visit the Return-It locations page here: https://www.returnit.com.au/locations/.

Thank you for partnering with Return-It to support our community recycling efforts and sustainability initiatives.